Refund

Can I receive a full refund for my order?

Please be advised that shipping fee are non-refundable. Any discounts that were applied with a minimum purchase requirement may not be applicable after a removal of product(s) in an order. For discounts that are applicable on second/subsequent item, the discount will be revoked on partial return of the order, and the unreturned item will be charged in original price. Shipping fee may also be applied.

Returns made will be refunded in your original form of payment. There might be a lead time required by PayPal (our credit card settlement service provider) to set up the refund.
The refund will be credited with the same payment method used to purchase the original XACASE.com site.
       If you paid via PayPal, refunds will be credited to your PayPal account and will be immediately visible. The repayment date of the credit card associated with your PayPal account depends on the company that issued the card. WE OFFER refund for products designated EVERYTHING ON THIS SITE XAcase.com as lost.

30 Day Money Back Guarantee

XACASE.com Products are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number. Shipping costs are not refundable. 

 
Email: sales@xacase.com
Contact: Macy Chen
Phone: + 86-136-7020-5159
address:
    Huitong Security & Camera digital port  A108
    Huaqiangbei, Zhenzhong Road,
    518000, Shenzhen,
    Guangdong, China